With the latest advancements in VoIP technology, there is a myriad of options to choose from when picking a VoIP handset for your business.
In this 7 part series you will learn everything you need to know to choose the right VoIP solution for your business.
Getting started with
Business VoIP
To make the right decision, it is necessary to ask the right questions:
Do I want to work outside or inside the work place?
If working outside, do I want to carry my phone in my hand, on my PC or do I prefer a desk phone?
Do I require applications such as CRMs to be open and synced when dealing with phone calls with pop screens so I can log my customer’s calls or do I just want to talk?
These are just a few of the questions you need to ask before you start on the path to selecting a VoIP handset.
When looking at what you want, you will need to break down your staff individually or into groups for their requirements.
Once you have some clarity about what your needs are, lets’s have a look at the types of options available in the market to choose from.
These include:
- IP handsets
- PC-based soft phones
- Smartphone VoIP apps
- Cordless IP DECT phones
- WIP phone
Continue reading to find out how each options fares against the other.
Continue to part 2
Business VoIP Series – Part 2: IP Handsets